Without an effective hiring strategy for your hotel, finding candidates with the right skills for your staffing needs can be challenging. Moreover, due to the increasing demand for hotel staff and the decrease in the unemployment rate in this industry, competition for excellent workers is fierce. Therefore, here are 3 steps to hiring a hotel team that excels in their work:
1. Define each role and its requirements:
Defining each role and its required skills helps candidates understand the expectations and evaluate their suitability, leading to an increase in qualified applicants. You can observe current employees' duties to outline key responsibilities, necessary skills, and desired attributes for each position.
Here's how you can create an excellent job description for a full-time hospitality job:
- Start with a compelling job title: Use a clear and familiar job title that accurately reflects the role and is easily recognizable in the industry.
- Provide a brief overview: Begin with a concise summary of the job.
- Explain the responsibilities: Present a list of daily tasks to give candidates a clear picture of the job.
- Specify the requirements: Include necessary qualifications, such as specific skills or experience. Be realistic to avoid deterring candidates with the right skills but limited experience or certifications.
- Describe the work environment: Offer insight into the hotel’s culture, team dynamics, and any unique aspects of the working environment.
- Include salary range and benefits: Clearly state the salary range and outline specific benefits such as health insurance, retirement plans, paid vacations, staff discounts, and career development programs.
- Use inclusive language: Ensure the job description welcomes all candidates to avoid bias.
2. Thoroughly test candidates' skills:
Talent assessments help evaluate candidates' skills, abilities, and potential fit for specific hotel jobs through standardized questions or tasks. They provide a quick look at how candidates perform in real-life scenarios before hiring staff at the hotel.
3. Conduct interviews with all candidates:
After narrowing down potential candidates through talent assessments, holding structured interviews is an essential next step that helps you learn more about candidates’ personalities and understand how they can fit into your team and contribute to your hotel’s success. It’s important because the hospitality industry faces an employee turnover rate of 70% or 80% more than the national average across all sectors.
keywords
Hiring
Hotel
Staff
Skills