Amidst fierce competition and the presence of many new hotels and modern technologies, you must work hard and continuously to make your hotel stand out in the eyes of guests and visitors. Renovating your property is expensive and time-consuming, but hotel amenities are an easy and high-impact way to differentiate yourself within your competitive set.

In this article, we will present five innovative ideas that aim to achieve guest comfort, surprise them, and raise your hotel's rating.
1- Mobile check-in: With an advanced property management system, you can streamline your check-in process and make the front desk more environmentally friendly. The modern hotel management system (PMS) offers check-in without any paperwork, without registration cards to sign, and without printouts. Instead, the entire process is handled on a tablet through integrations with access providers. After the guest checks in, they can leave feedback via online comment cards, and when they are ready to leave, the front desk staff can email their file. In contrast to printing multiple copies of the guest's invoice, PMS vendors make it easy to sign and send documents electronically, saving time and paper.

2- Shop for your guests at local merchants: Do your guests shop or eat at local restaurants when they stay at your property? If they do, they would surely appreciate a little extra discount or some freebies! Create an area-specific coupon book to help guests save money and encourage them to eat or shop locally. You can partner with local businesses to create a neighborhood coupon book that includes restaurant deals, store discounts, or free fitness classes.

3- In-room tablets: Your guest room directory should be upgraded to a digital format on a tablet for ease of use for both your guests and your staff. Guests can find all the information they need at the touch of a finger, such as room service menus and restaurant recommendations, and they can also contact the front desk via instant messaging with some guest room tablet applications.

4- Local History in Bed Turndown:
Current trends show that guests want a more local experience when they stay at hotels, and what could be more local than some interesting stories about the history of the hotel or the area? Make the bed turndown experience more special by placing a postcard or ornament with a unique story on the bed.

5- Monogrammed linens: Make guests feel like royalty by providing pillowcases or bathrobes with their initials on them. This extra luxurious touch will make guests feel at home during their stay and give them a special souvenir to take home.

Keywords:
Hotel facilities
Innovative
Mobile phone
Tablets
PMS